“Dress Up and Escape From Reality” Inglewood - Taranaki - Ph: 0800 23 26 29 (0800 FANCY) Persona Costumes Terms and Conditions. Retail costs, hire fees and bonds are to be paid in full before the costumes  are collected from Persona Costume Hire premises.   Please do not attempt to wash your costume, I do this myself after every  costume hire. Some require special laundering.  Return costumes in laundry bag supplied, on day specified, Late returns will  incur a fee charged on a per day basis. If costumes are returned in a damaged or excessively stained condition an  extra charge will be made for cleaning  Loss of, or damage to, costumes, wigs and accessories will be charged at the repair and/or full replacement cost.   Providing all costumes and accessories hired are returned by the agreed  date, in the same condition as at the time of hire, your bond will be  refunded in full.   Loss of, or damage to, Persona supplied costume carry bags will be charged  at the repair and/or full replacement cost.   Uncollected bonds are held for 3 months from the date the costume has  been returned. If the customer has not collected the bond by that time, it   will be lost.  All costs incurred by Pesona Costumes. in the  recovery of debts will be  charged to the customer in addition to the original debt.   Subject to the rights conferred under the Consumer Guarantees Act 1993,  no refunds or exchanges on hires. Subject to the rights conferred under the Consumer Guarantees Act 1993,  refunds on retail purchases will only be made where items are defective and can not be replaced. A cancellation fee of $10 per costume will be held on all cancelled bookings.